Friday, January 15, 2010

Why Is It Even An Option?

Ahh Fridays.  Possibly the most wonderful day of the week because I get to wear jeans and we quite often order take out.  It makes the day a little more festive.  I wasn't sure what I was in the mood for today, but I within minutes of getting to work one of the managers was at my desk saying her and a few others were in the mood for Jimmy John's and asked if I would be nice enough to get everyone's order.

Jimmy John's is possibly the most amazing chain of sandwich shops in the country.  They started in Illinois, and as everyone knows, everything that comes from Illinois is amazing.  (Okay, maybe not everything.  We are chock full of Chicago Cubs fans and politicians, though have started exporting the latter.)

At my office we are BIG Jimmy John's fans.  So within moments of sending out an e-mail about ordering I had quite a list.  And of course, people wanted to modify their sandwiches by adding extra ingredients or getting chips or cookies.  The nice thing about Jimmy Johns is that you can order on their website which means you can see exactly what you are ordering so you don't miss something.

Sadly, this does not seem to work on the JJ end.  One of the sandwiches, which was requested to have extra avocado for an additional $1.25, showed up without any avocado at all.  But the even bigger issue was the complete lack of mustard packets.  I checked the box for mustard packets and I didn't get any.  The thing is, the same thing happened last time.  I checked the box and still, no mustard.  So this time I even mentioned it in the box where you can type special delivery instructions..


When I called back to complain about the lack of avocado I mentioned that we didn't receive any mustard either.  The guy said he would have it out to us.

10 minutes later the delivery guy was back.  With the corrected sandwich.

And still with no mustard.

So, if anyone that has any pull in the world of Jimmy John's reads this, I ask, why have the option of mustard packets if you never deliver them?

~ The Office Scribe

It should be noted that the mustard wasn't for me.  I hate it.  I think it was invented by the French to cover up the taste of rotten meat.  But I love my fellow co-workers so much I will fight for those choice of condiments always.


shopgirl101 said...

I am eating a Turkey Tom on wheat as I'm reading this. I love Jimmy John's and I've very happy to live in a town where we have 6 of them, all within 15 minutes of each other!

The Office Scribe said...

It's the same way around here, but why, oh why, won't the give me the damn mustard when I order it?

(My fav is the #7 which is some huge ham thing)

Ed Adams said...

I've never had Jimmy Johns. There aren't any near me. We usually get Subway or Quiznos.

The Office Scribe said...

Then Ed, I suggest your move. Right now.

But remember to pack your own mustard.

CeciliaRose said...

Oh god Jimmy Johns! Beach Club every time! Although you are so lucky because even though there was a JJ 15 minutes away from my work this summer they wouldn't deliver!!! =(

The Office Scribe said...

What kinds of assbackwards Jimmy Johns doesn't deliver? Their slogan is "Subs so fast you'll freak."

dadadadio said...

So, when say Jimmy Johns is the most amazing sandwich shop are you saying the food is great ..... or they amazingly screw up every order?

Just asking because this does not sound like a happy customer story.

Leah G said...

Ok I am a little behind on my reading. But I just had a beach club yesterday and they forgot the stinking mustard packet. not sure if that makes me feel better or more disappointed.